How Do I Get Pricing?

Official quotes and invoices are exchanged via email. Please review our pricing guide on our pricing page. Click here to submit a booking request and receive a quote via email!

How far in advance should I place my order?

Orders should be placed as early as possible. Event set up dates and times are first come, first served.

How can I reserve my order?

To reserve orders, a 25% deposit and a signed contract is required at the time of booking. The 25% deposit is only refundable within 48 hours after booking. After the 48 hours expire, the 25% deposit is non-refundable.

Is the reservation policy the same for schools, corporations, and other business entities?

Business entities that require a check to be processed for payment do not require a deposit and flexibility will be granted for payment due date. However, once the due date is finalized & payment is not made by due date, the entity will incur late fees (detailed in invoice).

What is your cancellation policy?

If a cancellation occurs retainer fees are non-refundable. If cancellation occurs two (2) weeks prior to the event all payments, less the retainer fee will be refunded. If cancelled within two weeks of the event, a refund will not be granted.

How can I pay for my order?

Customers may pay with cash, money order or check (made to the order of Party of 5 Eventz), Credit/Debit Card, or Paypal. 

When should I pay for my order?

All invoices must be paid by the due date (generally two weeks before event) listed on the invoice. If not paid by the due date, services will not be rendered for the specified event.

Do you deliver? Is there a fee?

Yes! All orders are delivered and there is a delivery fee. The delivery fee is assessed based on location & time of day. Please see delivery information HERE.

Is there an order Minimum?

Yes, for custom orders and parties there is a $250 order minimum unless specialty item is purchase from our shop.